Personalised Care

SAGE & THYME: SAGE & THYME course information – Macmillan

An online workshop by Macmillan which reminds people how to listen and respond in a way which empowers patients. Evidence-based communication skills which provide person-centred support to someone with emotional concerns using the SAGE & THYME structure. Suitable for clinical and non-clinical roles. Completion time 4 hours.

What Matters to Me: What Matters to Me – Macmillan

E-learning which helps understand personalised care, focusing on the six personalised care questions Macmillan advises, which supports ‘what matters’ to the person with cancer. Suitable for people in a non-clinical role, or new to working in a cancer setting. Completion time 30 minutes.

The Spirit of Motivation Interviewing: The Spirit of Motivational Interviewing in Cancer Support – Macmillan

E-Learning which explores what motivational interviewing is, what is meant by ‘the spirit of motivational interviewing’, and offers some practices to consider when supporting people experiencing cancer who are considering or engaging with change. Suitable for clinical and non-clinical roles. Completion time 1 hour.

Understanding Personalised Care: Understanding personalised care course information – Macmillan

This e-learning course gives an overview of the elements of personalised care, including Holistic Needs Assessments, Cancer Care Reviews and Treatment Summaries. Suitable for non-clinical roles, or those new to working in a cancer setting. Completion time 1 hour.

Embedding Personalised Care After a Cancer Diagnosis: Embedding personalised care after a cancer diagnosis – an integrated holistic approach – Macmillan

A webinar discussing how collaborative working across services can improve patient experience and understanding the connection between holistic assessment and cancer care reviews. Suitable for clinical and non-clinical roles. Completion time 1 hour.

Essential Communication Skills: Essential communication skills – Macmillan

Bite sized e-learning to enhance communication skills to better support people affected by cancer. Modules cover cues, active listening, advice vs information and managing difficult situations. Suitable for clinical and non-clinical roles.

Emotive Conversations in Health & Social Care: Emotive conversations in health and social care course information – Macmillan

An online workshop by Macmillan which explores the challenges of managing heightened emotions and looks at ways of responding empathetically. Motivational interviewing skills are also discussed. Suitable for clinical and non-clinical roles. Completion time 3.5 hours.

Psychological Support Skills to Enhance Cancer Care: Psychological support skills to enhance cancer care – Promotion page – Macmillan

E-learning which gives an overview of working with psychological distress in clinical practice, to support people affected by cancer. There is also information about building sustainable self-care strategies for health & care professionals. Suitable for clinical and non-clinical roles. Completion time 2 hours.

Personalised Treatment & Care for Cancer: Resource details

This ACCEND e-learning outlines treatment options and introduces personalised care and support for people affected by cancer. Suitable for non-clinical roles or those new to working in a cancer setting. Completion time 45 minutes.

PRosPER: Resource details

This e-learning develops knowledge and understanding of prehabilitation, rehabilitation and Personalised Care & Support Planning for people affected by cancer. Concepts underpinning personalised care such as supported self-management and principles of behaviour change are also taught. Suitable for clinical and non-clinical roles. The last module covers information for those who work in research, or who may wish to set up their own project, so may not be suitable to all. Completion time 3 hours.

Principles of Cancer Care Programme: Event details :: Cheshire & Merseyside Cancer Academy

An online workshop which has been designed in collaboration with Cancer Support Workers, Cancer Navigators and Cancer Coordinators, improves the skills of those working in supportive cancer care. It includes an understanding of the pathophysiology of cancer, health inequalities in cancer care, cancer treatments and sides effects, cancer terminology, screening programmes and barriers on engagement, and has a strong emphasis on communication and psychological barriers. Suitable for non-clinical roles and is fully funded for all staff across the UK up to a band 4. Completion time 4 days.

Personalised Cancer Planning for People with Cancer: Personalised care planning for people with cancer: Overview

This e-learning develops knowledge on conducting care and support planning consultations and completing care plans following a Holistic Needs Assessment and provides an understand of the importance of personalised care and effective communication. Suitable for clinical and non-clinical roles. Completion time 6 hours.

Communicating with Empathy: NHSE elfh Hub

This e-learning has been separated into 6 modules which have been developed to promote sensitive and effective communication in end of life care. Each module has a certificate so only those modules relevant can be completed. Suitable for non-clinical roles, or those new to working in a cancer setting. Completion time 30 mins per module.

Foundation: NHSE elfh Hub

While designed for foundation year doctors, the End of Life Care module has an informative section on challenging conversations, and Outcomes & Patient Experience is useful for assessing the quality of care from the patient’s viewpoint. Suitable for clinical roles. Completion time 30 minutes per module.

Bridges in Cancer East of England: Home: Bridges Self Management

An online workshop which helps to embed personalised self-management support for every person using a staged approach to build knowledge, skills and confidence. The workshops are interactive and co-delivered by people with lived experience and clinical practitioners. Suitable for clinical and non-clinical roles. Completion time 8 hours in total.

Effective Communication in Cancer Care Programme: Effective communication in cancer care programme course information: Macmillan

This e-learning is separated into modules, and teaches effective communication within cancer care, with practical tools to build strong relationships and foster trust, by communicating with clarity, compassion and confidence. Modules include Awareness, Skills for all Conversations, Removing, Reducing or Coping with Communications, and Giving and Gathering Information. Suitable for clinical and non-clinical roles. Completions time 7 hours in total.

Compassionate People Centred Conversations: Time to explore: Compassionate people centred conversations course information: Macmillan

This e-learning course will help to practice the small changes to enable compassionate and meaningful conversations about the things that matter most to people affected by cancer. Suitable for clinical and non-clinical roles. Completion time 30 minutes.

Improving Care for LGBTQIA+ People Living with Cancer: Improving Care for LGBTQ people living with cancer: Macmillan

This e-learning focusses on steps that can be taken to help LGBT communities receive better levels of cancer care, understand the needs of these communities more and help improve any practice. The e-learning includes videos and case studies to show the impact of language and assumptions on people’s experiences of healthcare. Suitable for clinical and non-clinical roles. Completions time 60 minutes.

Understand and Adjust Noise for People Affected by Cancer: Learning plan: Macmillan

This e-learning teaches about the types of ‘noise’ that impacts people affected by cancer some of which includes health literacy, emotions, culture and impairments. By being aware of the types of ‘noise’ these impacts can be lessened within conversations. Suitable for clinical and non-clinical roles. Completion time 45 minutes.